House rules

🏡 House Rules

We want every guest to relax and enjoy their Highland escape, so please take a moment to read our simple house rules.

Guests & Events

  • Gleann Fia House is licensed for 8 guests maximum — no extra visitors or parties, please.
  • This ensures comfort, safety, and compliance with our license.

Smoking & Vaping

  • Smoking, vaping, or e-cigarettes are not permitted indoors.
  • Please use the ashtray outdoors and never discard cigarettes on the grounds.

Pets

  • We welcome one well-behaved pet per stay (additional pets by prior approval and surcharge).
  • Please keep pets off furniture and clean up after them.

Food & Drink

  • Kindly enjoy meals in shared areas only — no food or drink in bedrooms.

Damages & Care

  • Please treat our home as your own. Report any damage or breakages.
  • Lost keys will incur a lock replacement fee.
  • Do not move furniture or remove items from the property.
  • You are responsible for any damage or loss caused during your stay.

Outdoor Spaces

  • Cover garden furniture and store cushions when not in use.
  • Keep noise low out of respect for our neighbours.
  • Clean the BBQ after use and dispose of rubbish before checkout.
  • Please lock doors and windows when leaving and turn off heating/electricals.
  • Streaming & Technology
  • Netflix, Disney+ and Prime Video are provided but you will require your log in.
  • Please do not purchase or rent additional content.

⚙️ Terms of Use

  • Deposit:£100 non-refundable deposit on booking; balance due 30 days before arrival.
  • Cancellation:
  • Free up to 30 days before arrival 50% charge within 30 days Full charge within 14 days or no-show
  • EV Charging: Not permitted on site.
  • Liability: Guests stay at their own risk. The owners accept no liability for loss, injury, or damage. We reserve the right to end a booking immediately if rules are broken or disruptive behaviour occurs.

💦 Hot Tub Use & Safety

Your private hot tub is there for you to unwind — please enjoy it safely.

  • Health & Safety: Guests with heart conditions, skin infections, or during pregnancy should consult a doctor before use.
  • Avoid use after alcohol, drugs, or heavy meals.
  • Supervision: No children under 5; under 16s must be supervised.
  • Cleanliness: Shower before and after, keep feet clean, and use plastic glasses only.
  • Use time: 15-minute sessions recommended; max 6 guests at once.
  • No glass, food, smoking, or jumping in or near the tub.
  • Keep the cover on and secured when not in use.
  • Do not change water chemicals or remove chlorine floaters.
  • Please respect neighbours and keep noise low at night.
  • Hot tub use is at your own risk. Damage, misuse, or safety breaches may result in additional charges.
  • CCTV covers exterior areas, including the hot tub, for guest safety and property security.

✨ Thank You

We truly appreciate your care and cooperation — it helps us maintain a relaxing and luxurious space for everyone.

Enjoy your stay and the unforgettable beauty of Arrochar.